The duty of a professional is to serve clients; however, when individuals contract with insurance companies, there is no negotiation. Insurance companies send a message from the beginning that consumers are merely customers, not clients. After a loss, the insurers continue to dictate the terms of the claim and often refuse to pay money obviously owed. Claims workers are trained to save the insurance company as much money as possible. The law requires insurers to treat consumers fairly, to investigate fully and promptly, and to inform the consumers of claim status and coverage. The law requires an insurer to share all investigative material with its policyholders. There are laws and rules which allow an informed attorney to assist a client in navigating the treacherous pathways towards claim resolution. At our office, we enjoy serving clients and forcing insurance companies to treat you justly. We enforce your rights and keep on the insurance companies until you recover all you are entitled to receive by law.